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Associate, Supply Chain & Planning

Book of the Month is seeking to hire an Associate of Supply Chain & Planning who will work cross-functionally to drive operational improvements throughout all aspects of our membership experience. This is a unique opportunity to be heavily involved in the most important parts of a rapidly growing ecommerce brand. If you are interested in learning about the lifecycle of a D2C order, this is a great opportunity!

You Will...

Inventory Management and Fulfillment

  • Assess current inventory levels, develop projections for future orders, and clearly present your recommendations to the Director of Finance.
  • Review order fulfillment progress on a daily basis and ensure issues are cleared timely.
  • Monitor the movement of customer packages from shipment to delivery, identifying delays and following up with our shipping partner.
  • Develop and communicate plans for ordering and fulfilling new products or promotional materials to our operations and warehouse teams.

Process monitoring and reporting

  • Conceptualize and develop reports that allow you to monitor operations across the business and proactively identify existing and potential issues using our current BI tool (Tableau) .
  • Manage the monthly renewal process and ensure members are charged appropriately.
  • Work closely with engineering and product to properly identify issues and design and release fixes.

Special projects

  • Analyze last-mile delivery solutions.
  • Research packaging alternatives.

About You...

  • Bachelor's degree from a strong school, preferably in an analytical discipline.
  • 3-5 years of experience in an analytical or operational role at an ecommerce/high growth company, consulting company, or related field. 
  • Demonstrated analytical problem solving capabilities.  
  • Proven ability to identify, assess the severity, and mitigate operational issues.
  • Experience working across multiple functions a plus.
  • Capable of teaching yourself how to use enterprise software tools (e.g. Tableau) and interested in testing and implementing new tools. 
  • Strong Excel skills are a must.
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