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General Manager, Fulfillment Center

The Book of the Month 3rd party fulfillment center is looking for a General Manager to lead all aspects of our fulfillment center operations. Our fulfillment center is an at-scale eCommerce logistics operation sending millions of packages per month with a team of over 30 full-time employees and dozens more of seasonal employees. The ideal candidate is a self-motivated leader with experience in the warehouse, fulfillment, and shipping industry.  You will be responsible for all operations including hiring, scheduling, safety, ordering supplies, budgeting, 3rd party clients, and more. This is a true General Manager role where you will operate all aspects of the business and operations on a day-to-day basis.

You will…

  • Be on the floor, with the team, managing the daily operations.
  • Ensure staffing and operating plans are in place to meet highly variable (yet predictable) demand patterns each month.  
  • Manage the team by maintaining a high performance culture with strong morale.
  • Work closely with the BOTM operations team to provide BOTM members with their books as quickly as possible.
  • Work closely with BOTM engineering team to project manage the development of new systems and processes that improve efficiency and experience.
  • Manage financial arrangements for all equipment and space, including floor space, rack space, forklifts, racking, packing/sorting machine, and more.
  • Manage inventory for boxes, tape, and other packaging supplies.


  • At least 2 years of successful management or leadership experience
  • 5 years experience in warehouse, fulfillment, and shipping industry
  • Located within driving distance of the facility in Hanover, PA.
  • You are ambitious and enjoy work. Your career is a meaningful and important part of your life.
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