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Director of Supply Chain

Book of the Month is looking for a Director of Supply Chain to lead all aspects of our operations. We are seeking a leader who has a proven track-record of scaling operations, driving cost efficiencies, maintaining quality, and delivering a world-class customer experience. With many aspects of our operations (and software) in-house, an action-oriented leader will have the opportunity to shape the organization and drive results first-hand. The Director of Supply Chain will report to the COO and will be a key driver of Book of the Month’s continued rapid growth. 

About the role:

  • Drive improvements across our supply chain and e-commerce operations, from “click-to-ship” and from “ship-to-delivery.”
    • Identify opportunities for improvement by analyzing data and building and presenting succinct analytical business cases to leadership and colleagues.
    • Develop standardized reporting in order to monitor, communicate, and improve upon important operating metrics across service levels, throughput, cost, and quality.
    • Deliver results by acting as a disciplined and visible project manager for our most important operational initiatives.
    • Work closely with the business applications software team to build the software capabilities required to support and execute our projects/operations efficiently. 
  • Partner with Finance to develop the cycle forecast which drives all aspects of our operations.
  • Work closely with our in-house warehouse and member services teams to create staffing and scheduling plans that match our highly variable demand forecast.  
  • Actively manage our vendor relationships to achieve our business objectives
  • Hire, train and develop an extraordinary team of operations professionals

Qualifications: 

  • 7+ years in operations and/or supply chain. Consumer facing e-commerce experience, or strategy/operational consulting experience at a top firm is strongly preferred. 
  • Bachelor’s required, engineering or other analytical discipline strongly preferred.
  • Strong excel modeling skills are required. You’ve personally built and owned large, complex operating models and used them to make business decisions.   
  • Top-notch project management skills. You’ve acted as project manager on multiple large and small scale projects occurring simultaneously. You have a strong POV on how to manage projects. 
  • Experience working with in-house engineering and product teams to build-out software to support operations
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