At Book of the Month, we aim to deliver an experience that our members LOVE. Being “liked” simply isn’t good enough. Our Member Services team plays a critically important role in delivering this experience. They communicate directly with our members by phone, email, and chat and help them in all sorts of ways. This includes helping them choose which books to read and providing solutions to any unexpected problems they experience with their membership. The team also plays a key role in providing our product, marketing, and editorial teams with feedback from our members. If you love books and readers, have great verbal and written communication skills, and are passionate about service oriented businesses – this is the gig for you!
Note: This is a remote, work from home, part-time position. Your hours will occur during our busy book picking process each month (between the 25th of the month and the 7th of the following month, including nights and weekends). Please only apply if you are able to work these hours.
What You’ll Do: